City of Milford celebrates public power, customer service

Posted 9/28/23

MILFORD — The City of Milford is celebrating Public Power Week Oct. 1-7 , along with more than 2,000 other community-owned, not-for-profit electric utilities that collectively provide …

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City of Milford celebrates public power, customer service

Posted

MILFORD — The City of Milford is celebrating Public Power Week Oct. 1-7, along with more than 2,000 other community-owned, not-for-profit electric utilities that collectively provide electricity to 49 million Americans.   

 “Public Power Week celebrates the community-owned electricity that the City of Milford provides to our residents and businesses,” said Anthony Chipola, electric director. “Public power puts the people of Milford first, and Public Power Week gives us the chance to emphasize the advantages of locally grown, locally owned power to our citizens.”  

 Today the City of Milford has two substations and nine primary power feeders. It serves 6,948 residential customers and 1,432 commercial and industrial customers. 

 “Our service is reliable and safe, and we take pride in serving our friends and neighbors,” said Mr. Chipola.  “The City of Milford Electric Division is proud to serve the community’s residents and commercial customers.” 

 The City of Milford is also celebrating National Customer Service Week, Oct. 2-6.  The theme of this year’s National Customer Service Week is “You Make the Magic Happen” to emphasize the role of today’s Customer Service Representative.

 “We celebrate National Customer Service Week to recognize the phenomenal job that our Customer Service Professionals do fifty-two weeks a year and because they understand their significance to the City of Milford,” said Louis Vitola, finance director. 

“We applaud the value of the friendly, face-to-face, personal service our Customer Service Professionals eagerly provide to residents, property owners, businesses, and industries within our city by constantly looking for ways to assist and improve.” 

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